What We Collect and Why It Matters
We collect your name, contact details, date of birth and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, amount and timestamp — this is necessary to verify your wallet, process payouts and
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keep your account balance accurate. We also collect device and browser data, including IP address and session activity, to detect unusual login attempts and protect your account from unauthorised access. Cookies help us remember your preferences and keep your session active across mobile and desktop. We
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do not share your personal data with advertisers. We may share limited data with payment processors — such as the mobile wallet services you use — and with regulatory bodies where local law in Bangladesh requires it. Eligibility to use our platform and the legal basis
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for data processing both depend on your local law and the regions we are able to serve. We keep your data only for as long as it is needed for account management, legal compliance or dispute resolution, after which it is deleted or anonymised in line
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with our standard retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.